Safety Guidelines

Protect yourself by performing necessary due diligence before committing to any trip:

• Verify Organizer Badges: Look for the golden verification checkmark for business trips. For buddy trips, inspect profile status.
• Read Participant Reviews: Past travelers' authentic feedback is your absolute best trust indicator.
• Review Full Details: Confirm the planned itineraries, pricing breakdowns, rules, and refund policies. Paid traveler cancellations follow the platform refund windows: 72 or more hours before start receives 100%, 24 to under 72 hours receives 50%, and under 24 hours is non-refundable. Organizer-cancelled paid trips receive a full captured-payment refund.
• Research the Destination: Be proactive in checking travel advisories, visas, weather guides, and local cultures.
• Communicate First: Use our chat features to ask questions and interview the organizer before booking.

• Keep Data Secure: Never disclose passport copies, credit cards, banking info, or home addresses in messaging drafts.
• Keep Chats On-Platform: Use GoTogether's secured chat logs for all communication. Avoid transitioning to external apps immediately.
• Secure Your Credentials: Maintain password rules. Enable Multi-Factor credentials if available.
• Photo Awareness: Exercise caution when sending media containing markers that reveal your immediate location.

Buddy matching helps you discover adventure groups. Please align with these best practices:

• Public Meetings First: Meet travel matches in daylight, public settings (cafes, transit points) before starting the journey.
• Share Itineraries: Broadcast trip files, destination nodes, and match profiles with emergency contacts or family.
• Trust Gut Feelings: If interactions feel uncomfortable, withdraw booking requests instantly.
• Establish Group Norms: Respect individual limits, dietary habits, and personal space. Consent is absolute.

• Google Maps Location: Toggle our dashboard Location Tracker to update trusted emergency contacts in real-time.
• Backup Documents: Store digital scans of your travel visas, passports, insurance, and medical info in private cloud drives.
• Stay Fully Charged: Carry portable power hubs and maintain constant check-ins with friends outside the group.
• Exits & Safety Nodes: Familiarize yourself with hotel exit patterns and national emergency response numbers.

As a verified organizer, you hold duty of care responsibilities towards candidates:

• Publish Truthful Details: Present precise, actual costs and milestones. Deceptive marketing triggers immediate bans.
• Screen Travelers Mindfully: Review applicant profiles, matching metrics, and food habits carefully.
• Detail Safety Backups: Prepare emergency exit blueprints, local clinics information, and support contacts list.

If you experience any harassment, rule violation, or unsafe behaviors:

• Instant Reporting: Click the report flags directly on user profiles, message rows, or trip details grids.
• Emergency Dispatch: Call local enforcement instantly if in immediate danger (dial 112 in India).
• Confidential Process: All reports remain entirely anonymous. We never reveal reporter identities.

• Business candidates undergo visual identity audits and license checks.
• Trips launched by businesses require admin verification before publication.
• The moderation crew watches live threads 24/7 for suspicious triggers.
• Banned accounts lose platform access permanently with zero appeal options.

GoTogether strongly encourages securing traveler insurance covering:

• Critical medical emergency dispatch, airlifts, and hospital stays.
• Itinerary updates, delays, or cancellations.
• Damaged, stolen, or lost personal goods.